Say hello.
Real human, real inbox. Email hello@ankamusicgroup.com and someone at Anka Music Group (AMG) will read it, usually within 24 hours, straight to the point. Whether you're shipping a release, asking about a sister brand, or just curious, this is the door.
Where you actually find us.
Working hours roughly GMT+7. Emails get answered outside hours, just slower.
A few things that help.
We reply without fluff.
No autoresponder, no ticket number, no "your request has been received." A human at Anka Music Group (AMG) reads every message and replies within 24 hours, usually faster.
Include links if it's about a release.
Distributor confirmations, dashboard screenshots, Spotify URIs, upload forms, anything that helps us see what you see. "My song isn't live" without a link is hard to debug.
Say what it's about in the subject.
Press, sync, partnership, support, sister-brand referral, flagging the topic upfront routes the email faster. Same inbox, just lands in the right reader's queue.
Read first, email second.
Most questions are already answered on the pricing page or on a service detail page. Skim those first, if the question still stands, the inbox is waiting.